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Björn Burghard || essays and reporting on digital friction

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Stuck in the Game: What Happens When Players Can't Find Help Without Getting Spoiled

14 June 202623 May 2026 by Björn Burghard

Players don’t quit because a game is too hard. They quit because the moment they needed help, the game had nothing to say, and everything else said too much.

Categories Building, Community, Friction Tags conference, essay, Game Access

Toxic Behavior in Online Games: What Actually Helps

14 June 20263 March 2026 by Björn Burghard

Toxic behavior in online games affects 82% of players. What actually helps: proactive moderation, community design, and trust, not just the ban hammer.

Categories Community, Friction Tags banter, devcom, toxic
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